When is the earliest I can book online?

Can the person making the booking be different to the person who will stay at your hotel?

Can I book a room via telephone at the online rate?

What should I do if I want to change or cancel my booking?

Can I be placed on a cancellation waiting list if you are fully booked on my preferred date?

When will I need to pay my room fees?

Can payment be made by someone different to the person staying at your hotel?

Do you provide breakfast?

What facilities and services do you offer?

Can I use the internet?

Can I send my luggage to your hotel in advance of my stay?

Is it possible to leave my luggage with you?

What time is check in and checkout?

What happens if my arrival is delayed?

What should I be aware of when staying consecutive nights?

What time do the hotel front doors close?

Can I delay my checkout time?

Do you have a parking lot?

Are there convenience stores nearby?

Can I use your delivery service?

Do you have any vending machines?

What are your fees for children?

Do you have non-smoking rooms?

Can I have a massage in my room?