Online booking is available from 6 months prior to your visit, right up until the day of your stay (at most 180 days before). We ask for your understanding in the event that we are fully booked. We register our booking slots at the start of each month. (E.g.: Bookings for stays starting on 30 September will be possible from 1 April. Bookings for 1 October will start from 1 May.

Yes. Please enter the name of the person who will stay at the hotel in the ‘lodger’s name’ section.

The online rate is restricted to internet bookings, so unfortunately we cannot offer this over the phone.

Online bookings can be changed or cancelled on the ‘booking confirmation’ page. If you would like to change or cancel a booking on the day of your stay, please telephone our front desk.
(A set cancellation fee will apply)

We apologize for the inconvenience, but we do not offer this service for bookings over the internet or phone. We ask that you regularly check our availability.

For both payments in cash and credit card, we operate a payment in advance system. Please pay at the front desk during check in. Guests staying for two or more nights in a row can pay each day’s fees separately (these daily fees must be paid in the mornings).

Yes. Please make sure that room fees are paid before the first day of your stay.

Currently, breakfast service is not available.

The following amenities and services are available.

● Standard Amenities in All Guest Rooms
Air conditioner, bathroom, bed, toothbrush, bath towel, face towel, bath mat, yukata robe, hair dryer, shampoo & conditioner in one, body soap, electric kettle, tea set, free TV (regular channels & BS), desk, desk lamp, pay-per-view videos, in-room refrigerator, bidet toilet, deodorizing spray

◆ Lobby Amenity Corner (Free / Up to 2 items per person)
・Hairbrush, facial cleanser, makeup remover, skin lotion, cotton pads & cotton swabs, bath additives
・Razor, shaving gel, hair wax, lotion, tea bags, etc.

◆ Front Desk Items (Free)
・Iron, trouser press, USB charging cable

◇ Front Desk Items & Services (Charged)
・Humidifier, air purifier, photocopying, fax, parcel delivery service

Cable and wireless LAN internet connection is provided in each room. Please bring a laptop or other device if you wish to use this service.

You can send your luggage to us if you fill out your name and date of stay below our hotel address on the package. We will keep this at the front desk. We will not be able to handle packages requiring payment on delivery.

Luggage storage before check-in is free of charge. After check-out, luggage can be stored for the same day only at a fee of 500 yen per item.

Check in is from 15:30. Checkout is at 10:00.

Check in is possible even late at night, but if you will arrive later than 12pm, or if you will be over an hour later than stated on your booking, then we ask that you contact the front desk. If we do not hear anything from you, we may have to concede your room to another guest.

You may leave your belongings in the room while going out, except for valuables.
・Please keep your key card with you until check-out. In the event of loss, a compensation fee of 3,000 yen will be charged.
・Room cleaning staff will enter between 10:00 AM and 2:30 PM. Please let us know your preferred time.

For security reasons, the curfew is 1:00 AM. Please carry your key card with you when going out. If you return after 1:00 AM, simply hold your key card over the sensor located on the right side of the entrance to enter the building.

In order to delay checkout from 10:00 up to 14:00, a charge of ¥800* per person per hour will be applied. *VAT not included.
If you stay past 14:00, you will be charged the full cost of a standard room for the night. This charge will be the same even if you are staying with us on a discounted fee. Depending on the booking situation on the day, we may have to refuse a request for checkout extension.

We have space for 2 cars to park. The fee is ¥1500 per car per night up until 10:00am. We ask for your understanding that our hotel accepts no liability for accidents in the parking lot, excluding cases of significant negligence on our part.

There are several convenience stores within a 2 minute walk of our hotel (Seven Eleven, Family Mart, Sunkus, and Lawson etc.)

Yes, but we only allow guests to send payment on delivery packages with Yamato Transport.

Vending machines are available on the 2nd floor of the Main Building (canned beer, chu-hi alcoholic drinks, and soft drinks).
A free purified water server is also available on the 2nd floor of the Main Building.

We do not have any special fees for children – their fees are the same as for regular adults. (If you have a child under elementary school age who will be sleeping together with you, there is no charge. If you are staying in a Japanese-style room, there may be an added fee depending on your usage of futons).

The 4th and 5th floors of both the Main Building and Annex Building are non-smoking floors.
(Note) The 3rd floors of both the Main Building and Annex Building are also scheduled to be renovated into non-smoking floors by the end of May.

Please request this at the front desk.
We ask for your understanding that we do not admit any massage companies apart from those our hotel already has arrangements with.